If you purchased tickets through Tandum for an upcoming concert, the concert venue has a record of your purchase and you will be admitted to the concert. Although you will not have a copy of your tickets in your account, you can claim your tickets at the concert venue will call location.
We have worked closely with the concert venues to ensure that a record of every purchase has been accounted for and will be honored.
If you have any questions about your purchase, please contact the venue directly.
The Tandum Team